Shipping policy

Shipping Policy

Shipping cost

Shipping is free on all orders, with no minimum purchase, to every country available at checkout.

Processing time

Orders are processed within 1–3 business days (Monday to Friday, excluding U.S. public holidays).

Delivery time

After processing, estimated delivery time is 7–15 business days, depending on the destination. Orders with more than one item may ship from different warehouses and arrive in separate packages.

Tracking

You will receive an email with your tracking number as soon as your order ships.

Customs and import taxes

For orders shipped outside the United States, import duties or taxes may be charged by your country's customs office. These charges are the customer's responsibility and are not included in the product price.

Delayed or lost packages

If your order has not arrived within 20 business days of shipping, contact us and we will send a replacement or issue a full refund.

Shipping address

Please check your address at checkout. If you notice an error, email us before the order ships and we will update it.

Contact

support@allstroreshop.com